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© 2019 JE11.

Shipping Policy
RETURNS
Items must be returned in the condition you received it and with the original box and/or packaging, including manufacturer tags & packing slips where applicable. Please email support@superdigital.co with your intention to return and the tracking number of the return shipment. We can not guarantee items returned without a tracking number will be refunded in a timely manner. Customer is responsible for return shipping.
 
 
EXCHANGES
If you’d like to exchange an item for another style or size, please reference your order
number and send us an email at support@superdigital.co. Customer is responsible for return shipping.

Address for returns/exchanges:
JE11 c/o Superdigital
Attn: Returns/Exchanges
971 Commonwealth Avenue, Suite 32
Boston, Massachusetts 02215

 

 

INTERNATIONAL ORDERS (OUTSIDE OF NORTH AMERICA)

Shipping and handling charges for overseas orders are based on the destination country.

Please note: The prices we quote do not include any import/customs duties and tax charges applicable to your order.

WE ARE NOT RESPONSIBLE FOR ANY CUSTOMS AND/OR DUTIES & TAXES APPLIED TO YOUR ORDER.

You are personally responsible for paying these fees upon receipt or delivery of the order. A general guideline to follow when estimating these fees should be to calculate 20% of the total dollar amount of the items ordered. However, this is just a guideline as the actual fees will vary based on the country you are in.

Please check with your local Customs Department for more detailed information on how to estimate these additional charges.